Frequently Asked Questions
How does the Online Move-In Special work?
Take advantage of our Online Move-In Special by renting your unit fully online and completing the move-in process. You'll get the first month free (pro-rated) and a free lock for your unit(if applicable). After completing the online process, visit us during office hours to finalize your move-in and receive your free lock! You must complete your move-in online to take advantage of this deal, move-ins over the phone or walk-ins are not eligible for the special.
Where are you located?
Our address is 1661 S. Alma School Road, Suite 102, Mesa, AZ 85210. We are located just off of the US 60 Highway, near the EOS Fitness Gym, Verona Park Apartments, Mesa Community College, Arizona State University - Tempe Campus, and much more.
What is a Premium or Economy Unit?
To better suit your needs and budget, we offer tiered pricing at our facility: Economy, Standard, and Premium. While the size and security of your unit stay consistent, the location and convenience of access can vary by tier.
- Economy Units are our most budget-friendly option. These units may be located farther from building entrances, have less direct vehicle access, or be positioned in areas with narrower drive aisles. They offer the same great storage space at a lower price, ideal for those who don’t need frequent access.
- Standard Units strike a balance between convenience and cost. These units typically offer reasonable access and are located in central areas of the facility—not too far from entrances, but not in premium spots either. They’re a great middle-ground option for most storage needs.
- Premium Units are all about convenience. These units are typically located near main entrances, close to loading doors, or along wide drive aisles for easier parking and loading. If quick, easy access matters to you, Premium is the way to go.
Is there a down payment or deposit required to make a reservation?
There is no down payment or deposit required. Setting up a reservation is free of charge. At the time of move-in, we do charge a one-time administration fee.
What are your office hours?
When can I access my storage unit?
We offer daily access to your unit, from 5:00 a.m. to 11:00 p.m. 24 hour business access is available when you provide a business license.
Do you offer RV storage?
Yes, we do offer enclosed RV parking spaces. These enclosed units are equipped with a Smart Solar Trickle Charger, which is accessible with a one-time fee.
Do you offer business storage solutions?
Absolutely! We have great storage options for businesses. Store your documents, conference materials, and more in our secure location. 24/7 unit access is available for businesses.
Can I buy moving supplies on site?
Yes, we have boxes and other moving supplies available to purchase for your convenience.
What size do I need?
We have a free Self Storage Calculator that can help you determine the perfect unit for your needs! However, if you prefer talking with our staff directly, feel free to contact us and we’ll work with you to determine the right size for your storage needs.
How do you make my move easier?
Moving carts are available for use during our daily office hours. We’ve built extra wide aisles with motion sensor lighting to make our facility easy to navigate as you move your belongings in or out of your storage unit.
Can I pay my bill online?
Of course! Many people choose this option because they find it convenient and easy to manage their payments and invoices. Access our secure online bill pay here.