FAQ

Where are you located?

Our address is 1661 S. Alma School Road, Suite 102, Mesa, AZ 85210. We are located just off of the US 60 Highway, near the EOS Fitness Gym, Verona Park Apartments, Mesa Community College, Arizona State University - Tempe Campus, and much more.


Is there a down payment or deposit required to make a reservation?

There is no down payment or deposit required.  Setting up a reservation is free of charge.  At the time of move-in, we do charge a one-time administration fee.


How does the special work?

We prorate your first month’s rent using the standard unit rate from the day you move in.  Our specials start the second month and run for the applicable duration.   After the special ends, the unit will go back to the Standard Rate.  On our Unit Prices page, if you see a slash on the unit rate, this is the Standard Rate.  The Web Rate is displaying the Special Rate that will start month 2 and run for the duration mentioned in the special description. 
 

What are your office hours?

We are open from 9:00 a.m. to 6:00 p.m. Monday-Saturday, and 10 a.m. to 4 p.m. on Sunday.

 

When can I access my storage unit?

We offer daily access to your unit, from 5:00 a.m. to 11:00 p.m. 24 hour business access is available.

 

Do you offer RV storage?

Yes, we now offer enclosed RV parking spaces. These enclosed units are equipped with Solar Trickle Charger, which is accessible with a one-time fee. 

 

Do you offer business storage solutions?

Absolutely! We have great storage options for businesses. Store your documents, conference materials, and more in our secure location. 24/7 unit access is available for businesses.

 

Can I buy moving supplies on site?

Yes, we have boxes and other moving supplies available for sale.

 

What security features do you provide?

Management is on the property daily, and our staff conducts regular walk throughs of the property. We have a state of the art video surveillance system in addition to computerized gate entry and secure cylinder locks on each storage unit.

 

How do you make my move easier?

Moving carts are available for use during our daily office hours. We’ve built extra wide aisles with motion sensor lighting to make our facility easy to navigate as you move your belongings in or out of your storage unit.

 

Can I pay my bill online?

Of course! Many people choose this option because they find it convenient and easy to manage their payments and invoices.

 
 
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